Terms of Service
By accessing or using CustomSafeTeeGear.com, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase or using our services.
1. General Information
- CustomSafeTeeGear.com is an ecommerce store selling safety gear, including but not limited to workwear, helmets, and protective equipment.
- We reserve the right to change, modify, or update these terms at any time, and it is your responsibility to review them periodically.
2. User Eligibility
- You must be at least 18 years old to make a purchase on our website.
- By placing an order, you represent that you are legally able to form a binding contract and are authorized to use the payment method you provide.
3. Order Acceptance
- All orders are subject to availability.
- Once an order is placed, you will receive a confirmation email with your order details. This email does not signify acceptance of your order. Acceptance occurs when we process and ship your order.
4. Product Availability and Pricing
- We make every effort to ensure accurate descriptions, prices, and availability of products.
- Prices are subject to change without notice. If an item is out of stock or unavailable, we will inform you and offer alternatives.
5. Payment Terms
- Payments must be made in full at the time of purchase.
- We accept the following payment methods, ACH, all Major Credit Cards, PayPal, and a few select payment apps like google and apple pay.
6. Shipping and Delivery
- We will process and ship your order within 1-3 business days for blank goods and it will vary for decorated goods. We will notify you of the timeline for decorated goods when we receive your order as part of your order acknoledgement.
- Delivery timeframes vary based on your location and the shipping method selected. For more details, see our Shipping Policy.
7. Returns and Cancellations
- For defective items, we accept returns in accordance with our Refund and Return Policy.
- For incorrect sizes or items, we offer store credit as described in our Refund and Return Policy.
- Orders can be canceled before shipment; please contact us promptly if you need to cancel your order. If orders are already pulled there will be a 25% restocking fee and you will only receive a 75% refund.
8. Warranty and Liabilities
- Our safety gear is covered by a limited warranty for defects in materials or workmanship. Specific details can be found in our Warranty or Guarantee Policy.
- We are not responsible for damages caused by misuse or failure to follow instructions.
9. Privacy and Security
- Your privacy is important to us. For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
10. Governing Law
- These Terms of Service are governed by the laws of the United States of America. Any disputes shall be resolved in the courts located in Multnomah County, OR.
11. Contact Information
- If you have any questions or concerns regarding these Terms, please contact us at [email protected].